APC and TNT handle other specific types of deliveries for us. We use DPD for the vast majority of our deliveries. We strive to ensure your goods reach you in prime condition. Your goods are always securely packaged when leaving our warehouse. Your VAT invoice is always in the box with your goods. You'll receive a tracking number with your 'order dispatched' email.
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Our deliveries are very easy to track, plus you'll get a handy 1 hour delivery window so you know when to expect your items. This service won't accept any combustible items such as canisters, cartridges or lithium batteries. Some compact 18V body only tools will also qualify. It's applicable on some accessories from Bosch, Festool, DeWalt, Trend, Fein and Makita. This service is provided by Royal Mail (currently on a 7-10 working day service if in stock). We can now provide low-cost delivery for certain small parcels of up to 2kg for orders under £99. Untracked 7-10 working day delivery ( small parcels). Freight items can not be delivered offshore. Please allow an extra day for Scottish Highlands postcodes. heavy generators and table saws) as well as anything that includes gas canisters (e.g. Order by 2pm for items that trigger a 'freight rate' surcharge at the checkout (e.g. Only for in-stock items (on the product description page it will display either 'next day' or '3-4 days dispatch'). Order by 3pm for Next Working Day Delivery This surcharge is discounted when you spend over £99. A surcharge also applies for orders that are being delivered to a UK offshore postcode. A 'bulky item' will highlight itself on the product description page. You can test your delivery postcode at the first step of the checkout.Ī surcharge applies for orders that include a 'bulky item'/where the total weight is over 30kg. To UK mainland when you spend £99 (up to 30kg).
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Some heavier, bulkier, or hazardous items may also incur a shipping surcharge, we will inform you of the surcharge before we take payment for your order. Any damage or missing items must be reported within 24 hours of receipt to the returns department, including photos of the damaged goods where appropriate. If any damage is evident, please either sign for the delivery as 'damaged', marking the Carrier's receipt accordingly, or do not accept the delivery. If you need to make any special arrangements with us for your delivery please contact us with your order number immediately after placing your order. Deliveries must be checked immediately upon receipt. Deliveries are usually made during normal working hours. General InformationĪll deliveries must be signed for, and will therefore not be left unattended.
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If "with Free Shipping" products are in the same basket as products without Free Shipping, then the additional products do not receive Free Shipping, and the order is treated as above. VAT have free shipping, the same exclusions on destinations apply as above.
Some products which cost less than £100 Inc.
When you place an order with our website the cost of delivery will be automatically calculated in your shopping basket. VATĪll orders over £100 Including VAT are delivered free within the UK, excluding Highlands & Islands and Northern Ireland. Free UK Shipping on all Orders over £100 Inc.
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